Terms of Use | WOW Carpet Cleaning Brisbane
Welcome to the WOW Carpet Cleaning Brisbane website. By accessing or using this website, requesting a quote, booking a service or otherwise engaging with us, you agree to these Terms of Use.
Website Use
This website is provided to help customers learn about our cleaning services, request quotes and contact WOW Carpet Cleaning Brisbane. You must use this website lawfully and must not attempt to interfere with its operation, security or content.
We may update, suspend or remove any part of this website at any time without notice.
Quotes, Pricing and Offers
Prices, offers, service descriptions and other information shown on this website are provided as a guide only unless clearly stated otherwise.
Final pricing may depend on factors including the size of the area, condition of the carpet or surface, type and severity of stains, access requirements, parking, furniture movement, required treatments and other site-specific conditions.
We may revise a quote if the information provided before booking is inaccurate or if additional work is requested or required. Any applicable minimum call-out fee or additional charge will be explained where practical before work proceeds.
Bookings and Cancellations
A booking is subject to availability and confirmation by WOW Carpet Cleaning Brisbane. Please provide accurate contact, address and service information when making an enquiry or booking.
If you need to reschedule or cancel, please notify us as early as possible. Late cancellations, missed appointments or restricted access to the property may result in a cancellation fee or call-out charge where permitted by law.
Customer Responsibilities
Before our technician arrives, customers should:
- Provide safe and reasonable access to the property and work areas.
- Remove valuables, fragile items and personal belongings from the areas to be cleaned.
- Tell us about known damage, delicate materials, previous cleaning treatments, stains, pet accidents, loose carpet, faulty furniture or other relevant conditions.
- Ensure children and pets are safely away from the work area during the service.
- Follow any reasonable after-care instructions, including drying and ventilation guidance.
Cleaning Results and Pre-Existing Conditions
We use professional equipment, products and methods to achieve the best practical cleaning result. However, results can vary according to the age, condition and fibre type of the material, stain type, previous treatments, wear, colour loss, burns, pet damage, mould, odours and other pre-existing conditions.
We cannot guarantee complete removal of every stain, odour, mark, mould issue or discolouration. Cleaning may improve an affected area without restoring it to its original condition.
Drying Times
Drying times are estimates only. They can be affected by carpet type, weather, humidity, ventilation, level of soiling and the cleaning method used. Please keep furniture, children and pets off freshly cleaned areas until they are fully dry.
Payments
Payment terms will be confirmed when you book or before the service is completed. Unless otherwise agreed, payment is due upon completion of the service.
Intellectual Property
All website content, including text, branding, logos, images, graphics and layout, is owned by or licensed to WOW Carpet Cleaning Brisbane. You may not copy, reproduce, distribute or use this material for commercial purposes without our prior written permission.
Third-Party Links
Our website may link to third-party websites for convenience. We do not control or endorse those websites and are not responsible for their content, availability, security or privacy practices.
Liability
To the maximum extent permitted by Australian law, WOW Carpet Cleaning Brisbane is not liable for indirect, incidental or consequential loss arising from the use of this website or our services.
Nothing in these Terms of Use excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law.
Changes to These Terms
We may update these Terms of Use from time to time. Updated terms will be published on this page with a revised date. Your continued use of the website after changes are published means you accept the updated terms.
Contact Us
WOW Carpet Cleaning Brisbane
4/333 Ann Street, Brisbane, QLD 4000
Phone: 07 3184 4008
Website: https://www.wowcarpetcleaningbrisbane.com.au/
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Last updated: 21 July 2026