How to Choose the Best Carpet Cleaning Company
Choosing A Reliable Carpet Cleaner in Brisbane
Is your carpet looking a little worse for wear? Do those muddy footprints and ground-in marks make you cringe? Hiring a professional carpet cleaning company can restore your carpets to their original glory.
But not all carpet cleaners are created equal. Choosing the wrong company can leave you with wet carpets for days, damaging soap residues, and an unchanged mess.
Don’t worry, we’ve got your back. Here’s everything you need to know to find the perfect carpet cleaning cleaner for your needs, and what questions to ask.
10 Essential Tips for Choosing a 5-Star Carpet Cleaner
1. Public Opinion
Online reviews reveal the quality, reliability and service delivered by carpet cleaning companies. Search for on Google, Facebook, Yellow Pages and independent review sites. Look for companies with consistently glowing feedback over many years. Beware of sites where nearly every company has a 5-star rating (they are often paid placements).
2. Ask Around
Your family, friends and neighbors have likely used carpet cleaning services in the past. Ask them who they used, whether they were happy? Was it a quality service, and if they would use them again. Word-of-mouth referrals are often the best way to find a great company.
3. Consider the Price – But Don’t Make It the Only Factor
An unusually cheap price often reflects low quality cleaning or corner-cutting methods. But an outrageous price doesn’t guarantee an outstanding clean either. Compare prices between companies, noting exactly what is included. Opt for reasonable pricing for top-notch service.
4. Understand the Cleaning Methods
Carpet cleaning companies typically offer:
- Shampooing – cleans surface dirt.
- Dry cleaning – no liquids applied.
- Steam/hot water extraction – deep cleans carpet fibers.
- Chem-dry – safe low-moisture method.
Some methods are better suited for certain carpet types. Ask what system they use and why it’s best for your needs.
5. Check Their Reputation
A quick online search reveals a lot about a company’s professionalism, service and safety:
- Modern looking website with clear info.
- Established several years – 5 minimum.
- No concerning complaints.
- Licensed and insured.
6. Require a Home Estimate
Phone quotes are guesstimates at best. Responsible companies will survey your home first, assessing the size and condition of your carpets, type of stains etc. This allows them to provide an accurate quote for the work needed.
7. Read the Fine Print
First ask about their insurance policy, is it up to date? Also understand exactly what is and isn’t included in their service there are no surprises. Will they move and replace furniture? What about sanitising or deodorizing treatments? Be certain.
8. Choose Eco-Friendly Products
| Conventional Cleaners | Eco-Friendly Cleaners |
|---|---|
| Harsh chemicals | Plant-based, non-toxic agents |
| Possible residue left behind | No chemical residue |
| May aggravate allergies/asthma | No fumes or odor to trigger reactions |
Choosing environmentally-responsible cleaners is healthier for you, your family and your home.
9. Verify Employee Training
Ask whether the staff have had formal training in carpet care methods. Think industry leaders like IICRC Certification Courses. Properly trained staff know the correct cleaning agents and techniques for your specific carpet type. They can handle the powerful truck-mounted steam cleaning units or portables.
Also ask if teams get updated training on the latest equipment and solutions. Methods and products continually improve, and you want cleaners who are current.
Here is a suggested Section 10 about trusting your gut when choosing a carpet cleaner:
10. Trust Your Gut
Even if a carpet cleaning company looks great on paper, pay attention to your intuition. When you call or meet with them, do they listen attentively and answer all your questions? Are they friendly and eager to help? Or rude and impatient? Does their operation seem organized and professional?
Trust your instincts. If something feels amiss, it probably is. Keep looking until you find a company you are completely comfortable with. The crew will be working extensively inside your home, around your belongings and family. Peace of mind is key.
Don’t ignore red flags just because a company is rated highly or offers the lowest price. Go with the cleaner you feel most confident in. Even if it costs a bit more. When making such an important decision, always listen to your inner guidance.
Still Overwhelmed? Let the Experts Take Care of Everything
At WOW Carpet Cleaning Brisbane, we’ve been restoring carpets across Australia for over 25 years. Our state-of-the-art steam cleaning system cleans deep while disinfecting your carpets.
We move your furniture, pre-treat stains, use eco-friendly solutions and guarantee your full satisfaction. Simply relax while we restore your carpets to fluffy new condition.
Contact us today for special web-only deals and experience the Magic difference!
In Summary
Hiring the right carpet cleaner brings new life to your floors. Now your home can sparkle with fresh, clean carpets again! Just a little research and planning cvan give you complete peace of mind when choosing your carpet cleaner.
